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Shipping & Returns

Returns Policy

You may return CDs within 30 days of delivery for a full refund. Since we offer free trial software, software downloads are not returnable.

You should expect to receive your refund within two weeks of sending your return package.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.


When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Send return packages to:


Author Inc.

505 Paradise Rd, Suite 153

Swampscott, MA 01907